Jen Witter was extremely helpful with getting me affordable insurance! I have been with a plethora of other insurance… companies but never completely satisfied and now I have great coverage! She was patient and even followed up with me to make sure everything was taken care of correctly! If you are looking for a policy that fits your needs Jen can help find your match! I 100% recommend and will be sending my family to her for their policies as well! Thank you for all your help!read more
My husband and I have been using Lacher Insurance for more than 25 years and for good reason. They are the best of the… best. Specifically, Amy Kelley is top-notch! Amy is always there when I need her. She goes above and beyond to assist me whenever I have questions or needs related to our car or homeowner insurance policies. I truly cannot say enough about how stellar of a group this agency is and I cannot recommend them enough.read more
Responsive. Convenient options to reach an associate (text message!). Worked with Amy Kelley, she was super helpful… and knowledgeable! Happy customerread more
Back in 2019, we shifted Insurance from a long-term Insurance Co to another as we added a new driver to our existing… policy which jacked our rates. We worked with Alex, he did a great job getting us situated. At that point we thought we were good, however over time, there was a series of random increases to our policy with increases of up to $1700 for the 6 months we’ve been with. I contacted a Sarah and she looked into the increase and I was told the increase was due to my 16 year old being set as a licensed driver,, when she was still under permit. Sarah recommended I contact the insurance company to have my daughters status updated. So I called and the rep checked our policy and made note of my wife and I both having an accident on the same day, which was wrong, so after some discussion and disclosure, our policy was updated, we received a credit but our rates didn’t change. So, we called in to Alex, Lachers rep who set us up and after some digging, Alex found a load of discrepancies with our records as were set by the new insurance company, and after some serious diligence, Alexgot a better rate through this insurance company, fixed “their” problems ( yep problems with an emphasis on multiple) and got us the proper credits and a rate saving ya $170+ a month under our original quote! Solid Effort Alex,Thanks!!This go around (4/3/22) Katelyn took charge and helped us Re-up our coverage due to another drivers irresponsibility causing us to purchase another vehicle. Katelyn situated our “new” vehicle and we are now Whole!read more
I submitted a form online for insurance, and was connected with Matt at Lacher. He gave me a call and was extremely… quick to answer my questions and get me his recommended coverage that was exceptionally better than what I had prior, for less than what I was paying before. I have nothing bad I can say at all about my experience. Thank you Matt!read more
Hey, just wanted to give a huge recommendation for Matt. After searching day and night looking for a cheap auto… coverage, Matt was able to save me over 400 dollars a month over what other coverages were going to potentially charge me. He was very vocal about the on-going steps of what needed to happen and any delays. And, made sure to answer all my questions. I’m very pleased with his service. If you are looking for insurance coverage, please go check them out.read more
Lacher Insurance has been excellent in assisting and providing me with my homeowners insurance. I contacted them very… late in the process of purchasing my first home and they quickly jumped into action for me. Matt Godshall, my agent has been awesome answering the phone on weekends and in the evenings. Their prices are very competitive and fair compared to the market, and they’ve been great in bundling my auto and home including flood insurance. I highly recommend using Lacher Insurance.read more
I’m a long-time and very happy customer of Lacher. I’ve always received prompt, courteous service and no other company… has ever been able to beat the auto insurance premium I have.Very highly recommend Lacher!read more
Mrs. Amy Kelly,Kudos to you, Amy is very professional and responsive. I emailed about a personal matter and Amy… personally called me to congratulate me. Amy is more then just a Client Executive. It feels good to always have pleasant, polite and friendly interaction with you. Amy you rock. Please make sure Amy Kelly receives all her flowers while she is on this earth.read more
Erie is a great insurance company. Lacher is a great agency. They answer the phone when you call, they are friendly,… kind and above all, they are knowledgeable and helpful.read more
Ms. Amy Kelly is very helpful, professional and quick person. she gave us the best Quote rate for our cars and home and… beats the rates of all other insurance companiesThank you so much Ms. Kelly for your great helpWe appreciate it.read more
If I could give this insurance agency 10 stars I would. They are incredibly patient and kind, are forever helpful and… available, and the premiums are reasonable. We have had some weather-related scares and they have been 100% there for us. Highly recommended.read more
I decided to go with Lacher based on the recommendation of my brother in law and I have been very happy. I compared… their coverage with another broker and felt that what they had to offer was more comprehensive in coverage and they were also able to package my home and auto insurance together (saving me money). Matt Godshall has been helpful, informative and responsive to all my questions and made the transition from my former insurance to my new insurance seamless and easy. Very happy with the service.read more
I have been with Lacher for years for home and auto insurance. They provide great service, quick and accurate answers… to questions and needs and first class insurance policies. If you’re looking to protect your families investments reach out to Lacher you wont be disappointed.read more
Matthew Godshall took a look at my current holdings and made recommendations on new policies for my auto and home… insurance. He asked detailed questions and presented policies tailored to my needs. He explained the details and was patient with all of my questions. He able to offer better coverage than a competitor at a lower price. I would recommend Matthew and the Lacher team and will continue to use them for personal and business insurance as our needs evolve.read more
I have been with Lacher for many years and I couldn’t be happier with the service I receive. Matt is excellent with… making sure I am getting exactly what I need and is always quick to respond to any questions or concerns I have. Highly recommend this office and team for any insurance needs you may have!read more
We have been with Lacher/Erie for more than 20 years. All the staff from Lacher are wonderful and Amy Kelly is the… best. All the claims were paid out quick and what we expected. Lacher staff always helped us out very fast and always try to give us good advice to save money. Only thing is negative that they do not provide insurance in Californiaread more
While searching for homeowners insurance for my first home, Matt Godshall at Lacher was recommended to me. I reached… out to three different companies for quotes and he was the first and quickest to respond. He also set up a 15 minute call with me to go over the quote in detail. I found this very helpful and ultimately chose to work with Lacher because of his promptness and professionalism.read more
Matt G. was amazing to work with! He was very professional, knowledgeable and responded quickly to all communication. … He took the time to explain the different policies to us and made sure we understood everything. He wasn’t pushy at all. We would gladly use Matt again!read more
What a relief to be able to speak with an Erie agent and get precise answers. Janice Rieker was courteous, informative,… and helpful. Prompt service with kindness are very hard to find. My premium was good too.read more
Sarah was awesome to work with. Friendly, patient and super helpful. She was able to quickly and easily set my son (a… new driver) up with his own policy at an affordable price.read more
Agent Amy Kelly at Lacher was extremely knowledgeable and helpful in the process of switching insurance agencies! Her… response time was excellent as well. We are saving several hundred dollars per year, for the same/ more coverage. Highly recommend!read more
Amy K. from Lacher is always wonderful to work with! The whole team is very helpful and responsive, and with a great… value. I only wish that there was a sixth star that I could give them.read more
Matt was excellent to work with. He was able to get us a much lower rate than any other company, and he was very quick… to respond. I highly recommend him!read more
I am very grateful to Amy Kelley for her professional approach. I really enjoyed working with her, everything is… simple, fast and clear. I really appreciate her help.read more
Amy Kelly was very helpful and answered all of my questions without hesitation. The best part is that she took my… $1,170 annual car insurance payment down to $606!!! What a savings!read more
We have used Lacher for years and we are so very pleased with what we get from them! They are always there for us and… continue to grow with our business! Chad has built an awesome team around him and I cannot compliment the expertise we get from them especially Janice! Thank you!!read more
Everyone at Lacher is so helpful and responds quickly! A special thank you to Allison for helping me at the very end… of the day yesterday by confirming that my car insurance and homeowners had been paid on time despite receiving the bills in the mail weeks after they were due. She even sent me statements with the confirmed payments to keep for our records!read more
I recently renewed my policy with Lacher, always working with Amy Kelly, who is consistently kind, professional,… knowledgeable and responsive. I upgraded my policy, received personal attention AND all at a great price. Win win! Thank you Amy!read more
Matt has been very professional,friendly,knowledgeable and very responsive to our needs. He was able to find us better… coverage at a much lower price. Our experience has been exceptional. We would definitely recommend using him and Lacher for your insurance needs.read more
I spoke with Sarah and she was kind, patient, informative, and very helpful during the process! She made things easy to… understand and was able to point me in the right direction. Very satisfied!read more
Matt Godshall with Lacher Insurance has been so incredibly patient and helpful. Lacher has made an auto and home… insurance policy offer that I cannot refuse! I am saving almost $800/year without having to reduce any of my coverage!!! I highly recommend to anyone who is looking for auto and home insurance and to anyone who wants to save money!!! Thank you Matt and Lacher!!!read more
Amy was great to work with! As a first-time purchaser of multi-family residential property, I wasn’t sure what to look… for. Amy was great in providing a lot of information and guidance and also provided the best prices.read more
We have dealt with Erie Insurance for over 20+ years and have been extremely satisfied! We have been with the Lacher &… Assoc group for about 14 of those years and their rates, service, responsiveness & professionalism compare to no one else! I am happy to refer friends and family to them because I know they will be taken very good care of. Highly recommend Lacher & Associates/Erie Insurance!read more
This group is incredibly professional and very receptive to the needs of the individual. The ease of doing business… with them is of the highest value to me and I highly recommend them to anyone looking for individual insurance. They are also amazing with group insurance as well!read more
Amy Kelley is super helpful! She helps me get what I need, and doesn’t oversell me on what I don’t, even when I have no… idea what I’m doing!They’re also super responsive and easy to reach which is fantastic.read more
Amy Kelley and her team do a great job. They are professional and responsive. I’ve referred many people to her over… the years and she has always done a great job for them!read more
The people at Lacher are wonderful to work with. Very personable and responsive. They are very helpful in walking… through coverage options and have always made policy changes very painless. Full disclosure, I have not yet had any claims, but the customer service is excellent. It is nice to have real people to contact and not dread waiting on hold or wading through layers of phone-in customer service menus. Would recommend.read more
Sarah at lacher was amazing. Lacher was easy to work with and the rates were super competitive – they even saved me… money on my rental and 2 cars (vs Geico) She explained everything perfectly – and I am new to doing this myself. She made me comfortable with the process and was very fast with responses. They are the best!!I would give them 10 stars!read more
I am so late in posting this! Great response time! Needed house insurance because State Farm was not on top of their… game & chose to change the terms of the policy after being with them 25+ years. The Lacher rep, my sincerest apologies for not remembering her name worked past her normal work hours on a Friday and found my boyfriend a policy that had a great price while also covering his rental property immediately. Thank you for the great customer service and the peace of mind.read more
I just moved back to Pennsylvania after a number of years and was looking for new car insurance as I was not… particularly happy with my previous carrier. A friend referred me to Erie Insurance at Lacher and Associates in Souderton. I called and was immediately connected to Ms. Amy Kelly who was impressive in her responsiveness. She was very helpful and emailed me quotes in a short period of time. The price was excellent – the service impeccable. I highly recommend Lacher and, in particular, Ms. Kelly.read more
Lacher is the only place I trust when it comes to my auto, home and other life policies. Amy is very friendly,… knowledgeable and so easy to work with! She took so much stress away when we purchased our new home. She worked directly with our lender to ensure the process was smooth for us. She made great recommendations and explained everything. Go to Lacher!!read more
I’ve been working with the same people at Lacher for 15 years. Don, Greg and Amy are friendly and easy to work with.… They are incredibly knowledgeable and always willing to help. This is a terrific place to package your insurance!read more
We love using Lacher for all our insurance needs! Molly recently got us set up with life policies and she was… fantastic! Made the entire process so much easier than other places do.read more
Outstanding, prompt , educated and courteous staff. Rates are outstanding. Just purchased 3 policies, saved enormous… amount of money. Process is incredibly simple Amy Kelley you are THE BEST!!! Thanks so much for everything.read more
I was in search for a quote on my Car, Home and Umbrella insurance policies as my current agent was not very responsive… in looking for the best deal for me. My first interaction with Lacher was with Amy G. She was very helpful and informative when I told her what I was looking for. She quickly got back to me with a quote with identical coverage saving me over $600 annually across all 3 of my policies. After working with Amy, my second interaction was with Molly H. She setup my policy directly with the provider and she was very helpful and responsive with any questions I had. Overall, I would highly recommend Lacher, specifically Amy G. and Molly H., for any insurance needs you may have in the future. Thank you both!!read more
Great experience with Lacher! Have always had a very quick response time.We especially love working with Greg… Zimmerman. He is extremely knowledgeable and very friendly. Always takes the time to explain and go over any questions that we have. Highly recommended for all of your insurance needs! 😁read more
Lacher is an amazing company full of awesome insurance consultants. Every single person there is a rock star and is… always willing to help while maintaining a good attitude even though.. lets be honest its insurance. If you need help with insurance whether its personal or commercial give Lacher a call. Special shout out to Chris, Alex, Molly, Allison, Karen, Sarah, Matt and Amy. They are all fantastic. None of them will disappoint.read more
Wonderful experience. Agent even gave me information that I might use to deal with another insurance issue. Very… helpful.For the first time in a long time when an agent said signing documents would be easy, he was right. Please never forget people who were not born with a computer in their lap.read more
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