How does your team respond to challenges? Help them develop characteristics of a Can Doer, one that doesn’t accept no, embraces challenge and is passionate about making a difference.

Is culture a competitive advantage? Does it even impact the bottom line of your organization? Roger North offers his observations.

Most companies tout that they have “great service” so much so that “great service” has become a commodity and no longer a competitive advantage. Or is it?

Taking inventory of merchandise is a normal routine for most businesses. But, what about taking an inventory of risk? It is only when we understand risks that we are able to manage them in the most efficient and cost effective way.